Terms and Conditions

IMPORTANT

None of the parts or accessories, except where specifically indicated as being officially licensed, are manufactured or endorsed by Harley Davidson®. The words Fat Boy, Wide Glide, Dyna, Dyna Glide, Softail, Heritage Softail, Sportster, Panhead, Ironhead, EVO, Evolution, and Twin Cam, are trademarks of Harley-Davidson and are for reference purposes only. The following are model designations for Harley-Davidson are also trademarks of the Harley Davidson corporation and are used for reference purposes only. FL, FLH, FLHS, FLHT, FLHTC, FLSTC, FLSTF, FLT, FLTC, FXB, FXDB, FXDG, FXLR, FXR, FXRC, FXRD, FXRDG, FXRS, FXRSE, FXRS-SP, FXRT, FXSB, FXST, FXSTC, FXSTS, FXWG, XL, XLCH, XLH 883, XLH 1200, XLR, XLS, XLT, XLX, AND XR. All other brand names used in this catalog are the property of their respective owners.

LIMITED GUARANTEE

We continually inspect and try to improve our products. All parts have been inspected prior to packaging and our guarantee is limited to replacement of defective parts. This guarantee is in lieu of all other guarantees or warranties implied or expressed. Because we cannot control the application of our products, the buyer assumes risk for any and all damage caused to himself or a third party by virtue of failure of these parts. We make no warranty as to products distributed by us expressed or implied, including without limitation any warranties or merchant-ability and fitness for a particular purpose. We will, however, pass on all warranties made by the manufacturer, who has sole responsibility for performing such warranties. We reserve the right to examine any product before replacement or repair.

TERMS AND POLICIES

BUSINESS HOURS:

8:00 AM TO 4:30 PM Monday through Friday. Closed Saturdays and Sundays.

POLICY:

Joker Machine reserves the right to decline doing dealer business with anyone who does not meet the following qualifications. The business must be a motorcycle or accessory dealer with a state business license operating on a full time basis. We require your state’s resale number and/or tax identification number in order to become a dealer with us.

PRICE:

Due to the unstable nature of foreign exchange rates and the high inflation rate in our own economy, prices are subject to change without notice. Please check your invoice for current prices, as they may differ from the published price list.

PAYMENT:

We accept VISA, MasterCard, American Express, Discover, and Paypal. All orders are charged the day they are being shipped. C.O.D., money order and open account payment methods are excepted but on a case by case basis.

SHIPPING:

All orders will be shipped USPS unless another type method is requested.

CLAIMS:

All goods are double checked, carefully packaged, and shipped in good condition. The carrier has responsibility for the goods from the time they leave the facility until the time they are delivered to you. Title of merchandise passes to customer upon our delivery to the carrier. All claims for loss or damage are to be made immediately and directly to the carrier.

RETURNS:

We will not accept any return goods without prior approval. Return merchandise must be accompanied by a copy of the original invoice the goods were purchased on. A letter or explanation is also required. Authorized returns will be handled by refund check, credit refund, paypal refund, repair, or replacement. All refused orders and returns are subject to a 20% re-stocking fee. No returns will be accepted after 30 days from the date of invoice unless approved by a Joker Machine Inc. representative.

FOREIGN ORDERS:

All foreign orders are payable in U.S. dollars only. All orders must be paid in advance and will be shipped freight F.O.B. Lake Havasu City, Arizona.

ARIZONA:

All Arizona residents must add current Arizona sales tax to the order, unless you are a dealer with a resale number on file. When ordering online, tax totals will be calculated automatically.

WEBMASTER’S DISCLAIMER:

The information contained in the pages listed under this Web site are representative of the Products and Services provided by Joker Machine Inc. and accurate to the best of our knowledge and ability. For items in question including variable prices, availability of merchandise, and accuracy of technical support please contact the factory direct by phone, mail or email.